FAQ

How long does delivery take?

Orders are dispatched within 1–2 days. Delivery takes 5–7 days depending on your location. For more details, please refer to our Shipping Policy.

Do you accept returns?

RETURNS ARE ACCEPTED ONLY IN CASE OF A MANUFACTURING DEFECT OR WRONG ITEM RECEIVED. PLEASE READ OUR RETURN & REFUND POLICY FOR FULL DETAILS.

What is required for return requests?

A clear, uncut unboxing video is required for any damage or wrong item claims. All requests are reviewed as per our policy.

How long do refunds take?

Refunds are processed only after the returned product is received and inspected. Once approved, refunds are initiated within 2–3 business days and may take an additional 5–7 business days to reflect in your account. For complete timelines, refer to our Return & Refund Policy.

Do you sell pre-order items?

Yes. Products marked as “Pre-Order” in the title are available for advance booking. The ETA mentioned is an estimated timeline and not a guaranteed delivery date. For complete details, please refer to our Pre-order Terms

Do you offer Cash on Delivery (COD)?

COD is not available on collectibles. All orders are prepaid.

Still unsure before ordering?

Message us on WhatsApp for real product photos and packaging videos.